Ledger® Live — Login & Getting Started | Getting Started Guide

A concise, friendly guide to get you logged into Ledger® Live and ready to manage your crypto securely.

Quick overview

Ledger® Live is the desktop and mobile application that lets you access, send and receive crypto while using your Ledger hardware wallet. This guide covers the essentials: installation, login, basic navigation, and quick troubleshooting.

Before you begin

Make sure you have your Ledger hardware device (Ledger Nano S Plus, Ledger Nano X, etc.), your recovery phrase stored safely, and a modern computer or smartphone. Never share your recovery phrase with anyone.

Checklist

  1. Genuine device in hand.
  2. Recovery phrase secured offline.
  3. Ledger® Live latest version installed from the official source.

Install Ledger® Live

Download Ledger® Live from the official Ledger website. Choose Desktop (Windows / macOS / Linux) or Mobile (iOS / Android) and follow the on-screen installer.

Tip: always verify the download URL and checksum if you're security-conscious. Ledger provides guided checks on the official download page.

Login & connect your device

Step-by-step

  1. Open Ledger® Live and choose "Get started".
  2. Select whether you already have a Ledger device or need a new one.
  3. Follow the on-screen prompts to pair Ledger® Live with your Ledger device using a USB cable or Bluetooth (Nano X).
  4. Enter your device PIN on the hardware device — this never leaves the device.
  5. Once connected, Ledger® Live will display your portfolio and accounts.

If you used Ledger® Live before on another machine, you can restore accounts by re-connecting your device and adding accounts from the Accounts tab.

First-time setup notes

When you initialize a new device, follow the device's screen to create a PIN and write down the recovery phrase. Ledger will never ask for your recovery phrase via email, phone or chat.

Use Ledger® Live to install apps for specific blockchains (Bitcoin, Ethereum, etc.) and to create accounts. Each coin may require installing its app on the Ledger device itself.

Common issues & fixes

Device not recognized

Try a different cable, USB port, or restart Ledger® Live. Ensure the device is unlocked (PIN entered) and the appropriate app is open on the device.

Can't login / wrong PIN

After three wrong PIN attempts your device will reset — you'll need your recovery phrase to restore. If you can't find the phrase, contact Ledger support for options (note: Ledger cannot recover your phrase for you).

Sync errors / Outdated app

Update Ledger® Live to the latest version, and update the firmware on your Ledger device when prompted by the app.

Security best practices

  • Never share your recovery phrase or PIN.
  • Keep your recovery phrase offline, in a safe place.
  • Verify the official Ledger® website address before downloading.
  • Use a strong PIN and consider a passphrase for added protection.

Quick FAQ

Q: Where do I download Ledger® Live?

A: From Ledger's official site (search "Ledger Live download"). Always verify the domain.

Q: Can I use Ledger® Live without the hardware device?

A: No — Ledger® Live is designed to work with a Ledger hardware wallet for private key security. The device signs transactions locally.

Need more help? Explore the Ledger® knowledge base or contact official support. Keep security first — and welcome to managing your crypto with Ledger® Live.

Note: This guide is informational and not a replacement for official documentation.